Caller ID

Support Center

Your feedback is very important to us, please don’t hesitate to contact us if you experience any technical issues or have any questions, feedback or improvement suggestions. The Ayamote Support Center is a place to find answers to common support issues.


I marked a number as spam by mistake?

If you have marked a number as spam by mistake, don't worry. Just search the number and tap "unblock" to undo it. The spam score will be reduced too. 

Spam call was not blocked?

Ayamote creates a unique top spam list for each and every user based on which country and region you reside in and selects the absolute top spammers in that list for you.
Calls with a lower spam score or from another region/country that are NOT in your unique top spam list will NOT be blocked. We do the best by warning you in those cases. 
Ayamote follows the Android Official API when blocking incoming calls. The “one-ring” situation may persist depending on devices, regardless of the block function provided by Ayamote.

Block private and hidden numbers?

Go to the Block Tab, Click Block settings, then activate the option 'Block hidden numbers". 

Block a number?

There are two ways to block a number or contact:
1. Press on the number or contact. Click on “block” and the number will appear in the block list.
2. Click on the Block tab in the menu, press “+” and insert the number or contact you want to block. 

Premium and free version, what's the difference?

Getting rid of ads, identification speed faster, Auto-update database.

How do I cancel my Premium subscription?

Please refer to this link to find instructions on how to cancel your Premium subscription.
Note, make sure to switch to the Google account you purchased the subscription with when canceling the subscription.
We would love to know the reason behind your decision and would, therefore, appreciate if you could share your thoughts with us.

How do I unlist my phone number?

You can at any time opt-out from our database through [email protected].
Important! It can take up to 24 hours before your number gets removed. Numbers marked as spam cannot be unlisted.